Hardware Support

This service provides cover for repairs of hardware for both administration and curriculum IT equipment. Labour is covered, parts are chargeable at cost price. The service is available to all educational settings.

Service Features

The service covers the school’s IT equipment as detailed below. Equipment not listed will be examined and repairs attempted on a best-endeavours basis. In the event of equipment being deemed beyond economic repair, full details of the reasons will be made available to the school. TwS will also quote for the replacement of BER equipment.

Details of the Service

Equipment covered

  • PCs;
  • Laptops;
  • Small Notebook Computers;
  • Laser Printers;
  • Scanners;
  • Electronic Interactive White Boards;
  • LCD Projectors;
  • Data Projectors;
  • Disk Drives/CD Rom Drives;
  • Dedicated fi le and print servers.

This list is non exhaustive and maybe subject to amendment.

• Loan Administration PCs available to ensure continuing running of the school.
• No additional license costs for PCs purchased through TwS where re-imaging of equipment is required.
• Advice on servicing of Projectors is available to reduce the likelihood of equipment failure.
• Single point of contact for all equipment repairs

Trading with Schools ICT – providing ICT services to schools in and around Bristol